Privacy policy
INFORMATION WE COLLECT
We may collect:
- Name, email address, phone number
- Billing and shipping address
- Payment details (processed securely by third parties)
- IP address, device information, and browsing activity
HOW WE USE YOUR DATA
We use your data to:
- Fulfil and deliver orders (contract)
- Communicate with you (contract / legitimate interest)
- Prevent fraud (legitimate interest)
- Comply with legal obligations
- Send marketing communications (with your consent)
You may unsubscribe from marketing at any time.
LEGAL BASIS
We rely on:
- Contract (order fulfilment)
- Legal obligation
- Legitimate interests
- Consent (for marketing and cookies)
SHARING YOUR DATA
We may share your data with:
- Shopify (ecommerce platform)
- Payment providers (e.g. PayPal, card processors)
- Shipping and logistics partners
- Analytics providers (e.g. Google Analytics)
These providers act as data processors or independent controllers depending on the service.
INTERNATIONAL TRANSFERS
Your data may be transferred outside the UK.
Where this occurs, we rely on safeguards such as:
- UK adequacy regulations
- Standard Contractual Clauses
DATA RETENTION
We retain:
- Order data: up to 6 years (legal/tax purposes)
- Marketing data: until you withdraw consent
- Analytics data: typically 12–26 months
YOUR RIGHTS
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion
- Object to or restrict processing
- Withdraw consent
Contact: info@boomslangbackpacks.com
You also have the right to complain to the Information Commissioner’s Office (ICO).
SECURITY
We implement appropriate technical and organisational measures to protect your data.